Akash Rajput

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Empowering businesses to thrive in the dynamic e-commerce landscape, I collaborate closely with clients to implement AI-driven solutions that elevate customer experiences and drive tangible results. My journey is fueled by a passion for innovation and a commitment to delivering exceptional value.

Key Contributions

  • Engage with senior executives, technical architects, and business stakeholders to provide high-quality technical solutions and drive successful customer product value realization.
  • Link business processes with product technical solutions, ensuring seamless integration and optimization.
  • Troubleshoot complex customer implementation issues and drive successful resolution, showcasing expertise in problem-solving and customer support.
  • Prototype and catalog innovative solutions to address business pain points, demonstrating a passion for innovation and a commitment to continuous improvement.
  • Consult on architecture, indexing, searching, and UI best practices, providing expert guidance and technical leadership.
  • Expand relationships and product usage within the enterprise segment, driving growth and adoption of cutting-edge e-commerce solutions.
  • Collaborate with cross-functional teams to deliver successful client implementations, fostering a culture of collaboration and teamwork.

Bloomreach Inc

Senior Technical Consultant (2024 - Present) | Technical Consultant (2022-2024)| Senior Solution Engineer(2020-2022)

During my tenure at Bloomreach, I've consistently delivered exceptional results for enterprise clients, driving significant improvements in their e-commerce performance. My key accomplishments include:

  • Successfully managed and expanded relationships with some of the company's largest and most complex enterprise accounts.
  • Led technical engagements, collaborating with senior executives and technical architects to design and implement tailored Bloomreach solutions.
  • Drove successful customer product value realization by providing high-quality technical solutions and ensuring seamless integration.
  • Troubleshot and resolved critical implementation issues, minimizing downtime and maximizing customer satisfaction.
  • Developed and delivered impactful presentations, workshops, and tutorials, showcasing Bloomreach's capabilities and best practices.
  • Contributed to the development of detailed action plans, roadmaps, and prototypes, facilitating effective project execution.

These experiences have honed my skills in:

  • Search, merchandising, and personalization strategies
  • Solution implementation and optimization
  • Client relationship management and technical consulting
  • Effective communication and presentation
  • Cross-functional collaboration and project management

TA Digital

Associate Software Engineer (2018 - 2020)

At TA Digital, I gained valuable experience in:

  • AEM component development and deployment
  • DevOps practices and cloud technologies
  • Full development lifecycle management
  • Cross-functional collaboration and client coordination